Dell is an American multinational computer technology company which develop, repair, sell and support computers. It was founded by Michael Dell in 1984 headquartered in Round Rock, Texas, U.S. Dell company has recently announced an off-campus drive 2021. Interested candidates can apply for this job. so let’s check eligibility criteria and job details.
- Organization Name: Dell
- Qualification – BE, BTech, ME, MTech, MCA, or any graduates
- Salary – 3.5 – 7.6 LPA
- Country – IN
- Job role- Technician, Technical Support
- Experience – Freshers / experienced candidates
- Job Location- Gurgaon, India. ( Currently, Work from home )
- Year of Passing: 2018, 2019, 2020, 2021 ( Other batches can also apply)
Job Requirement –
- Require freshers or 0 – 4 work experience.
- Superior spoken and written English
- Undergrad with 1 year of related work experience required
- Great telephone soft skills, thorough telephone functional skills & email etiquettes
- The candidate should be ready to work in shifts in a 24 x7 work environment
- The candidate should be staying within transport boundaries
- Intelligence to handle stressful circumstances.
- Career oriented and self-motivated
- Excellent knowledge of PC Hardware/Software for desktop & portable systems
- Any related Certification/Qualification
- Very Good Solutions Positioning Skills
- Have excellent knowledge of computers and high technical understanding for client/end-user computing, preferably experience in offering technical support services
- Display good judgment in analyzing information to make regular decisions.
- Be responsible to handle inbound calls, emails, and web interface to drive numbers with existing and new customers.
- Learn Dell technologies products & services and should be able to recognize how these products and services arrange with customer needs.
- Understand the need of the client & provide a suitable solution to the client’s issue in terms of repair services.
I hope this blog is helpful for you, If you have any doubts then please comment in the comment box.
All The Best 🙂